Policies
Text 7542482653
Email:gwallathewigplug@gmail.com
Shipping policy
United States : Please allow all orders within the United States to be delivered within 5-6 business days (excluding USA holidays and weekends).
This shipping timeframe may also be affected by weather change, and is subject to change at any time.
GWALLATHEWIGPLUG does not ship orders on weekends. (Ex. Items) ordered Friday, will not be shipped until the following Monday or Tuesday).
After orders have been processed, tracking numbers will be sent through email please be sure to provide a valid email.
IT IS VERY IMPORTANT TO INCLUDE ANY APARTMENT UNIT , OR
BUILDING NUMBER WHEN ORDERING TO ENSURE YOUR PACKAGE IS
DELIVERED TO THE RIGHT ADDRESS PROVIDED.
Processing time
IN STOCK (Available the time of order and immediately ready to be shipped out) IN STOCK ITEMS require a processing time of 1-4 business days before being shipped out .
GWALLATHEWIGPLUG does not process orders on weekends or Holidays. Please note that these times are subject to change and you may receive your package sooner than initially expected.
PRE ORDERS: (Requires a customization before being ship an a minimum processing time of 5-6 business days before being shipped out.) Please order within a timely manner so we can ensure your package arrives on time.
Refund policy:
DUE TO OUR BUSINESS, ALL SALES ARE FINALE.
REFUNDS ARE NOT PERMISSIBLE FOR ANY FOLLOWING REASONS
Shipping Delays ( packages that are no longer in our possession)
once receiving tracking information the package is with the shipping company fulfilling the delivery of your package.
once receiving tracking information the package is with the shipping company fulfilling the delivery of your package.
A PACKAGE THAT IS LOST
A PACKAGE THAT IS LOST
Packages that are damaged
Packages that are damaged
Please ensure to follow(track) your order to Avoid any missed or attempted
deliveries
Pick up hair on hand
Please be mindful to text number in bio and follow directions
Once address has been sent if you have any questions or concerns please feel free to contact via text phone
Customer Service
GWALLATHEWIGPLUG is always here & available to assist each customer in a professional and timely manner.
We are always looking forward to answering any questions or concerns you may have. Please contact us through the following options below.
Contact hours
Our text line is available 24 hrs .
We typically respond within 1-2 hours. Monday - Sunday 10am-10pm .
Email allow us 24 hrs to reply to any requests.